Ticket controversy: Some parking wardens are issuing fines simply to reach performance targets
Motorists have been tricked into paying tens of thousands of pounds in ‘illegal’ parking tickets issued so that wardens can meet targets.
Thousands of the wrongful tickets have been paid by drivers who were unaware that they should have been cancelled by the council contractors who dole them out.
The tickets were issued by NSL, formerly NCP, Britain’s biggest parking enforcer, which patrols the streets of 60 local authorities and Heathrow and Gatwick.
The Daily Mail has seen evidence that wardens are issuing the penalty charge notices simply to hit personal targets set by NSL – and even give this reason to management in writing.
In one case, a warden placed a ticket on a vehicle, waited an hour and then issued another for the same offence knowing that this was unlawful.
On the paperwork, seen only by his supervisor, he wrote in poor English: ‘I issued PCN to keep my performance on reasonable level regardless of that it will get spoil as soon as challenge.’
Parking bosses who review the penalty charge notices know the fines – costing £120, or £60 if paid within two weeks – are wrong, but do not tell the drivers and instead wait to see if they pay the fine.
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